Cisco Adds Social Media to Call Centers

September 7, 2010 Create or Manage Your Profile Enterprise Apps Daily Brought to you by Cisco Adds Social Media to Call Centers Cisco will soon add a new dimension to customer care with social media. Read more >> Download: Free Security Scans from Sophos Sponsored by Sophos Scan up to 200 computers for viruses, spyware, adware & find uncontrolled devices and applications without uninstalling your existing antivirus application. Start here. Click Here >> Salesforce.com Adds Business Contact Service to CRM Salesforce CRM customers can now receive real-time updates as business contact and company information changes. Read more >>    TAP Portugal Deploys MicroStrategy Business Intelligence    SAP Improves Training and Certification    Mobile CRM Access Helps Firm Diversify    From Mobile CRM to Mobile BI    Reduce Cost Considerations with Open Source BI Software    Dell OEM Solutions: Learn How to Deliver Unique Solutions with Less Complexity and Lower Cost    Report: CIO Survey - ITSM in an Uncertain Economy Job Title: SAP Administrator Sr Company: Next Step Systems Location: US-CO-Thornton    Whitepaper: Streamline OS Deployment and Migration - IBM    Oracle to DB2 Conversion Guide. Sponsored by IBM    Free Security Scans from Sophos    The HP LaserJet: Pays for itself in less than 1 year. Calculate your payback.    Centrally Manage Local Unix Users and Groups. Download Quest Identity Manager. Fortune 1000 Firms Could Increase Revenue by Billions with Effective Data: Study A study commissioned by Sybase and conducted by the University of Texas finds the median Fortune 1000 company could increase its revenue by more than $2 billion a year if it increases data usability by 10 percent. Read more >> Policy Fugue by Kenneth Corbin Facebook CEO tops Vanity Fair's most influential list And all it took was half a billion friends. Vanity Fair has crowned Facebook CEO Mark Zuckerberg the Caesar of our day, and anointed Palo Alto the new Rome. Really. The 26-year-old mogul has landed at the top of the... Read more >>

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