| 6 SaaS Metrics You Should Track As you work to develop your product - before and after launch, it's important that you use more than just "gut feelings" to ascertain what's working and what's not. Along those lines, last week, Ryan Carson, co-founder of Carsonified offered a list of six key metrics for your web app and how to track them. It's a great list - with definitions, calculation methods, examples, and even a link to a... Continue Reading » No Crackdown but Questions in Europe About Data Protection and the Cloud German authorities have recently expressed skepticism about cloud computing and the potential it has for breaking data protection laws. According to the Information Law Group, there is no imminent danger of a European crackdown but legal experts are advising international companies to address the potential concerns in their planning and operations. The controversy stems from Dr. Thilo Weichert,... Continue Reading » IBM at the US Open - Analyzing Every Volley, Serve and Overhead Smash One quote from an IBM executive stands out in the post that Chris Cameron wrote today about IBM's augmented reality app for the U.S. Open. Rick Singer, IBM's Vice President of Sports Technology Partnerships said it all comes down tthe information generated with every tennis stroke, volley and serve: "This is all about data. It's about how you take data, aggregate it and make it simpler to use,"... Continue Reading » How Jigsaw for Salesforce CRM Fits Into the New World of Messaging Platforms Salesorce.com acquired Jigsaw earlier this year. This past week, Salesforce.com unveiled the integration. The service integrates Chatter, the Salesforce.com microblogging platform. When a contact is updated through Jigsaw, the subscriber gets an update in their Chatter feed. Jigsaw for Salesforce CRM is an example of how microblogging services are becoming message platforms for crowdsourcing... Continue Reading » Cloud Calculators: A Sign of Slick Marketing in the Cloud As the cloud computing market gets more crowded, a number of Web-based calculators are popping up to lure customers. These online calculators deserve their fair share of scrutiny. For the most part, they are there for the vendor to tell their own story in a way that shows the benefits of their service. Huge savings and incredible returns are pretty much what you are given when you pop in your... Continue Reading » Weekly Case Study: Yes Virginia, You Can Cool Your Datacenter The Virginia Community College system had a problem. The IT department had run out of ways to cool its data center. They explored going through the expense of transforming the building where the servers were housed or moving to a new building all together. Virtualization helped sort things out. They discovered servers that were soaking up power but were doing next to nothing. The results came... Continue Reading » | 
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