Webopedia Daily Newsletter: Social CRM

	Tuesday, November 09, 2010
Social CRM Previous Terms-of-the-Day Term of the Day XML/RSS feed Term of the Day Google Gadget Social customer relationship management (CRM) is a phrase used to describe the addition of a social element in traditional CRM processes. Social CRM builds upon CRM by leveraging a social element that enables a business to connect customer conversations and relationships from social networking sites in to the CRM process. Social CRM may also be called CRM 2.0 or abbreviated as SCRM.  See customer relationship management (CRM). Learn more about CRM, business intelligence and business analytics on eCRM Guide. Cloud Computing 101: Get Free eBook! Cloud computing can cut costs, speed implementations, and scale quickly. Download this Internet.com eBook now. Click Here.  Interested in placing your AD HERE? Click Here
eCRM Guide The Law of Averages: CRM on the Web CRM Systems (CRM) - CRM2day.com

You are subscribed to an Internet.com newsletter as theonlinenewsletter@hotmail.com. To unsubscribe from this newsletter, please click here.

If you wish to be removed from all future Internet.com emails, please click here.

To unsubscribe via postal mail, please contact us at:

Internet.com
Attn: Newsletter Subscription Dept.
307 5th Ave., 14th Floor
New York, NY 10016

Please include the email address which you have been contacted with.